[Mini-Workshop] Building a Foundation for Your First Chatbot


In this 90-minute mini-workshop with Kathleen Gavenman and Carol Valdez, you will begin creating the foundation to launch a chatbot of your own. We’ll guide you through the legal, intelligence, and resource considerations that go into creating a chatbot. Then we’ll really start to have fun, looking at how to create a character and identify a chatbot’s personality attributes based on brand, voice, and tone.

Bring any brand, voice, and tone guidelines that you feel will help you to create content in this workshop. You’ll leave the room with a practical foundation and a repeatable process that you can apply to your own work.