Lessons Learned From Conversational User Interface Design


We are currently witnessing a revolution. A revolution that dramatically changes the way we design interactive experiences—and the content we deliver to prospects and customers via new channels like conversational user interfaces.

Without knowledge and years of experience, most teams that attempt to tackle adding conversational user interfaces discover it’s not as easy as they might have thought. Mistakes are made. Time is squandered. Money is wasted.

But it doesn’t have to be this way. You can learn from the mistakes made by those before you.

Attend this session with Stacey Seronick to discover some of the biggest mistakes to avoid and learn tactical, concrete tips for creating and testing conversational UIs based on non-generalized AI. Find out how to keep conversational user interface design projects on track—and on budget—by discovering how to overcome common challenges.