Stacey Seronick

Stacey Seronick

Stacey Seronick specializes in helping companies develop content and experience strategies that meet business goals. Her recent work on a series of conversation components for a home healthcare robot led her to learn many lessons about creating and testing conversational user interfaces.

Since October 2017 she works at Wells Fargo as AI Intent Designer.

Lessons Learned From Conversational User Interface Design


We are currently witnessing a revolution. A revolution that dramatically changes the way we design interactive experiences—and the content we deliver to prospects and customers via new channels like conversational user interfaces.

Without knowledge and years of experience, most teams that attempt to tackle adding conversational user interfaces discover it’s not as easy as they might have thought. Mistakes are made. Time is squandered. Money is wasted.

But it doesn’t have to be this way. You can learn from the mistakes made by those before you.

Attend this session with Stacey Seronick to discover some of the biggest mistakes to avoid and learn tactical, concrete tips for creating and testing conversational UIs based on non-generalized AI. Find out how to keep conversational user interface design projects on track—and on budget—by discovering how to overcome common challenges.