Gavin Austin

Gavin Austin

Gavin Austin is a Principal Technical Writer at Salesforce, where he writes everything from UI text to API developer guides. He helped Salesforce radically change its content strategy in 2015, and he has delivered a number of highly-rated presentations at LavaCon, WritersUA, Agile 2013, Intelligent Content Conference, Society for Technical Communication Summit, and Content Management Strategies/DITA North America.