Mayo Clinic First Aid is a skill developed for Amazon’s Alexa voice service that provides self-care instructions for dozens of everyday mishaps and other illnesses or injuries, such as spider bites, sunburn or stroke. A small team at Mayo Clinic partnered with a voice-first technology developer to adapt existing digital content for a voice interface. With Lee Engfer, you’ll get a start-to-finish overview of the process, including a demo of the skill.
You will learn how the team created the skill using voice-first technology. And you’ll discover how the content is structured and tagged to support conversation. Challenges and lessons learned will also be discussed.